About the role
CWD Group is hiring an Assistant General Manager to help run day-to-day operations at one of its high-rise condominium properties in downtown Seattle's Belltown neighborhood. Reporting to the General Manager, this hands-on leader will supervise the concierge team and department leads, keep the building running smoothly, and serve as a steady point of contact for residents, vendors, and the board.
Responsibilities
- Oversee staffing for on-site personnel, including hiring, training, payroll review, and scheduling
- Directly supervise the concierge staff and delegate tasks to lead concierges
- Plan and manage special projects and community events for residents
- Prepare operational reports covering incidents and weekly building activity
- Serve as a point of contact for residents, handling communication and resolving complaints
- Attend committee and board meetings, which sometimes run into the evening
- Rotate through an on-call schedule to field emergency calls, primarily by phone
Requirements
- Background in residential property operations and staff supervision
- A business degree or hospitality management experience is preferred
- At least five years' experience as a facility manager or staff supervisor
- Comfort coordinating vendors and managing budgets
- Strong written and verbal communication skills
- Proficiency with standard word processing and spreadsheet software
- Physically able to walk the building extensively and lift up to 50 pounds
What we offer
- Medical, dental, and vision coverage paid 100% by the employer
- Optional voluntary disability and life insurance
- Two weeks of paid time off
- Paid holidays
- 401(k) retirement plan