About the role
HealthOp Solutions is hiring a full-time Front Office Representative to be the first point of contact for patients across its Gilbert and Mesa, AZ medical office locations. You'll handle check-in, scheduling, and insurance verification while keeping the front desk running smoothly and HIPAA-compliant.
Responsibilities
- Greet patients and serve as the first point of contact for the office
- Schedule and coordinate patient appointments
- Process patient registrations and collect demographic information
- Verify insurance details ahead of visits
- Answer phone inquiries and route calls appropriately
- Maintain HIPAA compliance and patient confidentiality in all interactions
Requirements
- High school diploma or GED
- At least 1 year of recent medical office administration or healthcare administrative experience
- Strong communication, interpersonal, and customer service skills
- Solid organizational skills and attention to detail
- Working knowledge of HIPAA and patient confidentiality requirements
- Comfortable multitasking in a fast-paced office
- Able to pass a background check
What we offer
- Opportunities for professional development and career growth
- Collaborative, team-oriented medical office environment