About the role
CareTalk Health, a virtual medical practice built around remote patient monitoring and chronic care management, is hiring a Junior Revenue Cycle Management (RCM) Specialist to help keep its billing engine running smoothly. You'll handle claims, credentialing paperwork, and accounts-receivable follow-up for a telehealth organization, working a standard Monday–Friday daytime schedule from anywhere in the US. It's an entry-friendly way into healthcare revenue-cycle work, paying $35/hour with a competitive benefits package.
Responsibilities
- Submit insurance claims accurately and on time, then track them through the payer's processing pipeline
- Follow up on unpaid or denied claims and work outstanding balances to resolution
- Support provider credentialing and payer-enrollment paperwork
- Manage accounts-receivable aging, light collections work, and balance resolution
- Spot recurring denial patterns and help build better denial-prevention habits
- Post payments, adjustments, and remittance information as they come in
- Reconcile billing discrepancies between internal records and payer statements
- Verify patient insurance eligibility and benefits before claims go out
- Keep billing documentation organized, accurate, and audit-ready
- Communicate with payers, vendors, and internal teams to resolve claim issues
- Track core RCM metrics such as clean-claim rate and days in accounts receivable
- Contribute ideas for revenue-cycle process improvements as the team scales
Requirements
- 1–2 years of experience in revenue cycle, medical billing, or healthcare administration preferred
- High school diploma required; associate's or bachelor's degree in healthcare administration, business, or finance is a plus
- Working knowledge of insurance claim workflows, EOBs/ERAs, and denial management
- Familiarity with provider credentialing and payer enrollment a plus
- Solid understanding of accounts-receivable fundamentals
- Strong attention to detail and organizational skills
- Clear written and verbal communication
- Able to manage multiple priorities independently in a remote setting
- Comfortable in Excel, Google Sheets, and everyday office software
- CPT/ICD-10/HCPCS coding exposure and EHR, practice-management, or payer-portal experience are a plus
- Reliable home office setup meeting standard remote-work specs (modern Windows/macOS machine, 16GB RAM, wired broadband, webcam, headset)
What we offer
- Competitive compensation and benefits package based on experience
- Fully remote role with a predictable Monday–Friday daytime schedule — no weekends or on-call rotation
- Entry point into healthcare revenue-cycle operations at a fast-growing virtual care company