About the role
Advanced Physical Therapy, part of the US Physical Therapy clinic network, is hiring a Medical Receptionist for its Rochester Hills location. You'll be the first point of contact for patients — greeting them, managing the schedule, and keeping the front office running smoothly so the clinical team can focus on care.
Responsibilities
- Greet patients and manage front-desk check-in
- Schedule and confirm patient appointments
- Answer phones and route calls appropriately
- Handle data entry and maintain electronic medical records
- Verify patient insurance information
- Process patient payments
- Manage clinic correspondence and support clinical staff
- Follow HIPAA protocols at all times
Requirements
- High school diploma or equivalent
- At least 1 year of medical front-office experience
- Strong communication and customer-service skills
- Proficiency with MS Word and Excel
- EMR/EHR experience preferred
- Working knowledge of medical terminology and HIPAA requirements
- Strong organizational and multitasking skills
What we offer
- 401(k)
- Medical, dental, and vision coverage
- Paid time off
- Employee discounts
- Employee Assistance Program
- Ongoing training and support
- Family-friendly work environment