About the role
Equip Health, a fully virtual eating disorder treatment provider, is hiring a remote Medical Assistant to join its Care Operations team. Working full-time from anywhere in the U.S. on Central-time hours, you'll handle the administrative and clinical-support backbone that keeps telehealth treatment teams running smoothly — from records management to care coordination — without ever setting foot in a physical clinic.
Responsibilities
- Keep patient charts current by logging vital signs, uploading outside records, and entering data into the EMR system
- Handle day-to-day administrative work for the clinical team — scheduling appointments, sending faxes, and tracking down priority records from outside providers
- Monitor internal medical team communication channels and flag items that need a clinician's attention
- Follow up with patients and labs to make sure required testing gets completed on schedule
- Coordinate with external providers and specialists to keep referrals and records moving smoothly
Requirements
- Certified Clinical Medical Assistant (CCMA) or equivalent credential preferred
- At least 2 years of experience working as a medical assistant alongside clinical providers
- Comfortable navigating electronic medical records systems on a daily basis
- Strong organizational skills and the discipline to manage administrative workflows independently
- Able to handle sensitive patient information with strict confidentiality
- Reliable, collaborative team player who's comfortable working async with a distributed care team
What we offer
- 3–5 weeks of flexible PTO per year, plus 11 paid holidays
- Medical, dental, vision, and life insurance
- Paid parental leave
- Mental wellness support through Spring Health, plus an Employee Assistance Program and the HealthJoy benefits platform
- 401(k) plan
- $50/month internet stipend and a $500 work-from-home setup allowance
- Company-issued laptop