About the role
SISCO, a third-party benefits administrator, is hiring a work-from-home Service Representative licensed in Life & Health. You'll answer member questions on benefit plans, process medical and dental claims, and navigate multiple record-keeping systems. Fully remote and full-time, with benefits starting day one — a good fit for a licensed, detail-oriented customer-service pro.
Responsibilities
- Answer member inquiries about benefit plans
- Process medical and dental claims accurately
- Learn and retain large amounts of technical plan information
- Navigate multiple record-keeping systems
- Deliver customer-first service across diverse member needs
Requirements
- Active Life & Health insurance license (required)
- Strong verbal and written communication skills
- Attention to detail and the ability to multitask
- Prior customer-service experience; medical or call-center experience a plus
- Comfortable working from home during service-center hours (Mon–Thu 7–7, Fri 7–5)
What we offer
- Most benefits start day one — medical, dental, vision
- 401(k) with company match plus profit-sharing
- PTO and paid holidays
- Company-paid short- and long-term disability and life insurance