About the role
Willamette Dental is hiring a Dental Receptionist (Care Advocate) for its Liberty practice in Salem, OR. As the bridge between patients, clinicians and the appointment center, you'll coordinate patient flow, manage the daily schedule, handle payments and insurance, and keep the front desk running smoothly. It's a full-time role on three 10-hour shifts, paying $20–$23/hour with strong benefits.
Responsibilities
- Oversee the daily schedule and correct scheduling errors
- Collect and reconcile payments; verify insurance and update patient records
- Prepare and maintain charts; open and close the clinic
- Build rapport with patients and coordinate recalls and referrals
Requirements
- High school diploma or GED (post-secondary coursework desirable)
- 2+ years of customer service experience (healthcare/dental highly desirable)
- Knowledge of HIPAA compliance; reliable, predictable attendance
- Willing to travel to nearby WD locations as needed
What we offer
- $20–$23/hour plus incentive pay eligibility
- Medical/dental/vision, 401(k) with 5% match, tuition reimbursement
- 120+ PTO hours/year plus 7 paid holidays
- Commuter benefits